VOIP - The Future of Telephone Systems
The first question to ask before we get into the benefits of VoIP is, what is it? VoIP stands for Voice over Internet Protocol, this means that your telephone system can be ran through the internet instead of through traditional telephone networks such as ISDN and PSTN.
More and more businesses are moving to this system and this has been increasing over the years due to BT confirming the Analogue Telephone System Switch off in 2027, which will require everyone to move to VoIP.
Below are all of the benefits that VoIP can bring to your business:
Seamless scalability - You can easily add or remove users as your business needs change. Whether your busy is growing or downsizing any change can be made very quickly.
Advanced features - VoIP gives you many helpful features. Such as voicemail-to-email, call forwarding, Auto Attendant, Music on Hold, Call Queuing and Mobile and Remote Working Solutions.
Cost efficiency - With the Analogue phone system's maintenance cost going up every year so will your bills.
Reliability - You can benefit from it's robust uptime and disaster recovery options.
Enhanced mobility options - You can access your phone system from anywhere in the world, as long as you have access to an internet connection or mobile data.
