How to Choose the Right Virtual Number for Your Business

Written By Josh Dandy

Whether you're supporting remote teams, expanding into new regions, or improving customer service, choosing the right virtual number makes a major difference.

Here’s a guide to help you understand what to look for and how to make the best choice for your business.

What is a Virtual Landline Number?

A virtual number is a telephone number that operates via the internet rather than a traditional phone line. You can route calls to mobiles, VoIP desk phones, laptops. Whatever suits you best.

Decide What Type of Virtual Number You Need

Virtual numbers come in several formats, each suited to different use cases:

📍 Local Numbers (Geographic Numbers)

Perfect if you want to build trust within a specific area.
Example: 01642 for Middlesbrough, 0161 for Manchester.

Best for:

  • Businesses expanding into new UK regions

  • Local service providers

  • Companies wanting a “neighbourhood presence”

📞 National Numbers (03 Numbers)

These give you a UK-wide professional image without tying you to one location.

Best for:

  • Businesses with nationwide customers

  • Remote-first companies

  • Growing brands wanting to appear established

💼 Freephone Numbers (0800 / 0808)

Customers can call you for free, making them excellent for boosting inbound calls.

Best for:

  • Customer service lines

  • Sales campaigns

  • Support-heavy businesses

Josh Dandy
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